Essential Skills Needed to Start a Career in Aged Care

October 31, 2022
Essential Skills Needed to Start a Career in Aged Care

Aged care is one of the fastest growing sectors in the Australian economy, and it’s estimated that more than 65,000 additional aged care workers will be needed to meet demands.

With so many new positions available, getting started in this industry can seem like an uphill battle, especially if you don’t have any previous experience in the field. However, there are several specific skills that you can learn from an aged care course to set you apart from other applicants and make your profile stand out as an excellent candidate for almost any role in aged care. Let’s explore the skills required to boost your career in aged care.


Excellent communication is one of the most important skills you need for aged care. This means communicating effectively with patients, their families, and co-workers. You'll need to listen carefully, understand what people are saying, and explain things clearly. You'll be taught how to communicate and empathise with the seniors when learning through a professional aged care course online.

Dealing With Stress

One of the most important skills you must have when working in aged care is the ability to deal with stress. This can come from dealing with difficult patients or family members, long hours, or simply the emotional nature of the job. Whatever the source of your stress, it's important to be able to manage it so that it doesn't take over your life. The tutor will explain how you can effectively communicate with patients and their families.

Customer Service

Excellent customer service skills are important in any industry but are especially critical in aged care. When working with elderly patients, it’s important to be patient, compassionate, and understanding. You must be able to put yourself in their shoes and see things from their perspective.


Being able to juggle many tasks at once is an important skill in aged care. You will often have to care for several patients at once, each with its own unique needs. Prioritising and managing your time effectively is crucial in this line of work.


Caring for elderly patients can be challenging and requires a great deal of patience and understanding. Yet, without these qualities, it would be difficult to provide the high level of care that our elderly population deserves.


With an ageing population, there will be an increased demand for aged care services and employees who can work flexible hours will be in high demand. Being flexible also means adapting and adjusting your approach when working with different clients.


Perhaps the most important skill required for aged care is accuracy. This means having an eye for detail and being able to perform tasks correctly the first time. With elderly patients, every detail must be accounted for to ensure their safety and well-being.

Problem Solving

As an aged care worker, you will constantly be solving problems. Whether it's finding ways to entertain a restless patient or dealing with a difficult family member, you will need to be able to think on your feet and come up with solutions quickly.

Ageing is hard, and without an understanding partner, it becomes more complicated. That’s why it’s important to learn these skills when taking a role in aged care. A professional aged care course can mould you into the age care role properly by equipping you with the right skills to survive in the industry and know how to care for seniors. Your role as an aged care worker goes beyond what you learn in the aged care course in Sydney. You’ll comfort someone and make a big difference in their life when you get certified and secure a job in this industry.

NSW Master License No
410 519 198
Essential Skills Needed to Start a Career in Aged Care
Level 2, 12-14 Wentworth St, 
Parramatta NSW 2150
1800 97 97 66
Essential Skills Needed to Start a Career in Aged CareEssential Skills Needed to Start a Career in Aged Care
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